How do I enable the retake feature for my modules and courses?

You can allow trainees to retake an entire course or individual modules after they have completed them. When enabled, trainees can start a new attempt directly from their trainee dashboard.

Important: Retaking a course or module starts the training over from the beginning. The trainee's previous progress, quiz results, survey responses, and completion record are not retained. This action cannot be undone.

Enable Retakes

Open Courses from the left navigation menu.
Select the course you want to update.
Open the Settings tab.
Click Edit.

Allow Trainees to Retake the Entire Course

To allow trainees to restart the entire course:

Under Course Settings, enable Retake Courses.
Click Save.

When trainees choose to retake a course, they restart from the beginning and must complete all modules, quizzes, and surveys again. Their previous completion record is replaced by the new attempt.

Allow Trainees to Retake Individual Modules

To allow trainees to restart individual modules without retaking the entire course:

Under the Modules section, enable Allow trainees to retake individual modules in this course.
Click Save.

When this option is enabled, trainees can choose which completed module they want to retake from their trainee dashboard.

How Retakes Work

After completing a course or module:

A Retake option appears on the trainee dashboard if the appropriate setting is enabled.
Selecting Retake resets the selected course or module.
Trainees must complete all content, quizzes, and surveys again.
Progress begins at the first slide of the course or module.
Previous completion data is not preserved.

When to Use Retakes

Consider enabling retakes when you want trainees to:

Refresh their knowledge by completing training again.
Improve a previous score.
Repeat required training after failing.
Complete recurring training without manually resetting their enrollment.