Why does my company logo not show up in the preview?

In most cases, when using .jpg or .png files, the logo should display once you upload the logo file to Trakstar Learn.  If you are using an image file that is .gif, you must click "Apply" to display the logo in the preview.  This will also apply the logo across the relevant pages in Learn.

Note: the logo size should be 76px by 272px.

If you continue to have any issues, please feel free to email us at learn@trakstar.com for assistance.

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