How can I find a list of trainees who have failed a course?

You can filter a Course to display only trainees who have failed, then take action on individual trainees or reset multiple trainees at the same time.

Find Trainees Who Have Failed

1. From the left navigation menu, click Courses.
2. Select the desired Course to open the course details panel.
3. Open the Trainees tab.
4. Click the Filter icon to the right of the search box.

5. Under Progress, select Failed.

   

The Trainees list updates to display only users who have failed the course.

Reset Failed Trainees

Reset an Individual Trainee

To reset a single trainee, hover over their name and click the available action buttons, then select Reset.

Reset Multiple Trainees

1. Click the checkbox next to the Name column to select all trainees currently displayed in the filtered list.
2. Click Trainee Actions.
3. Select Reset.

The selected trainees are reset and can retake the course.