Best practices on uploading video to Trakstar Learn
Following the recommended video settings helps ensure your videos upload successfully and provide the best playback experience for learners in Trakstar Learn.
Recommended Video Settings
If you're using video recording or editing software, configure your exported video with the following settings whenever possible.
| Setting | Recommended Value |
|---|---|
| Maximum Resolution | 1280 × 720 (720p) |
| Video Codec | H.264 |
| Audio Codec | AAC |
| Output Format | .mp4 |
These settings provide the best compatibility and playback performance in Trakstar Learn.
File Size Recommendations
There is no limit to the number of video files you can include in a course.
However:
- Each file must be smaller than 1 GB to upload successfully.
Recommendations for Low-Bandwidth Learners
If your learners are using slower internet connections (download speeds below approximately 1 Mbps), consider hosting your video on YouTube and adding the YouTube link to your course instead of uploading the video directly.
Because YouTube automatically creates multiple streaming versions of each video, learners on slower connections can often experience smoother playback.
Supported Recording Types
In addition to standard video files, Trakstar Learn also supports:
- GoToWebinar recordings
Need Additional Help?
If you have questions about uploading video content, contact Trakstar Learn Support.