Best practices on uploading video to Trakstar Learn

Following the recommended video settings helps ensure your videos upload successfully and provide the best playback experience for learners in Trakstar Learn.

If you're using video recording or editing software, configure your exported video with the following settings whenever possible.

Setting Recommended Value
Maximum Resolution 1280 × 720 (720p)
Video Codec H.264
Audio Codec AAC
Output Format .mp4

These settings provide the best compatibility and playback performance in Trakstar Learn.

File Size Recommendations

There is no limit to the number of video files you can include in a course.

However:

  • Each file must be smaller than 1 GB to upload successfully.

Recommendations for Low-Bandwidth Learners

If your learners are using slower internet connections (download speeds below approximately 1 Mbps), consider hosting your video on YouTube and adding the YouTube link to your course instead of uploading the video directly.

Because YouTube automatically creates multiple streaming versions of each video, learners on slower connections can often experience smoother playback.

Supported Recording Types

In addition to standard video files, Trakstar Learn also supports:

  • GoToWebinar recordings

Need Additional Help?

If you have questions about uploading video content, contact Trakstar Learn Support.

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