Creating a Custom Certificate Style
Certificates are a great way to recognize trainees for completing courses. Trakstar Learn includes built-in certificate templates, or you can create a custom certificate that matches your organization's branding.
Set Up a Custom Certificate
You can assign a custom certificate directly from a course.
- Open the desired Course.
- Select the Settings tab.
- Scroll to the Certificates section.
- Click Change Certificate Style.

A pop-up window displays the available built-in certificate templates.
- Select Custom Certificate.
- Click Create Custom Certificate.

Edit the Custom Certificate
The Custom Certificate template serves as a design guide for creating your certificate background.
Use the template as an overlay in the image editor of your choice when designing your certificate.
Certificate Dimensions
- 8.5 inches tall × 11 inches wide
The placeholder boxes in the template indicate where dynamic certificate fields can appear.
If you do not assign a field to a placeholder, no text will appear in that location.

Upload a Background Image
After designing your certificate background:
- Click Upload a Background Image.
- Select your certificate image.
Supported file types:
- .png
- .jpg
The uploaded image becomes the background of your custom certificate.
Preview Your Certificate
Click Download PDF Preview to generate a preview of your certificate.
The preview populates the certificate using the fields you've configured so you can verify the final appearance before using it.
If trainees are already enrolled in the course or module:
- You can search for and preview the certificate using a specific trainee's information.
- Trainees appear alphabetically in the search list.
If no trainee is selected, the preview uses the logged-in administrator or trainer's information.
Certificate Fields
Each custom certificate supports up to 11 dynamic fields.
These fields automatically pull information from your Learn account when the certificate is generated.
| Field | Displays |
|---|---|
| Trainee Name | The trainee's first and last name |
| Company Name | Your organization's name |
| Module or Course Score | The trainee's final score |
| Module or Course Name | The module or course title |
| Completion Date | The completion date |
| Trainer Name | The course trainer's name |
| Blank | Leaves the selected area empty |
| Text Field | Displays custom text that you enter, such as "Congratulations" |
| Custom Fields | Displays the title and value of any custom user field in your Learn account |
After configuring your fields, click Apply to save the certificate.

Frequently Asked Questions
Can I change the font, font size, or font color?
No.
The font family, font size, and font color used by Custom Certificates cannot be changed.
If you need additional branding or decorative text, include it directly in your certificate background image.
There are two fixed font sizes used within Custom Certificates:
| Certificate Area | Font Size |
| Center field stack | 24 pt |
| Bottom row fields | 15 pt |
Who receives the custom certificate?
Every trainee who completes the associated course or module receives the custom certificate assigned to that item.
What happens if I switch back to a default certificate?
You can switch back to one of the default Trakstar Learn certificate templates at any time.
Your custom certificate is not deleted. It remains saved in your account and can be selected again later.