Adding New Trainees
You can add a single user to Learn by creating their account manually.
Add a User
- From the left navigation menu, select Users.
- Click Add Users in the upper-right corner.
- Select Individual.
Enter User Information
Complete the required user details:
| Field | Description |
|---|---|
| First Name | Enter the user's first name. |
| Last Name | Enter the user's last name. |
| Email Address | Enter the user's email address. This must be unique within Learn. |
| Username and Password | If the user does not have an email address, create a username and password instead. |
| Role | Select the role that best matches the user's responsibilities. |
You can also optionally:
- Add the user to one or more Groups
- Add Custom Fields.
- Invite the user to Courses
These options are not required during account creation and can be completed later if needed.
Complete the Setup
After reviewing the information, click Add to create the user account.
Duplicate Email Error
If you attempt to create a user with an email address that already exists in Learn, you'll receive a duplicate email error.
Each email address can only be associated with a single user account. To continue, either:
- Use a different email address, or
- Update the existing user instead of creating a new account.
Additional Resources
Bulk Uploading Users Into Learn
Questions? Feel free to reach out at any time at learn@trakstar.com! 🙂