Trakstar Learn Insights

Insights offer customers a modern analytics dashboard solution that unlocks key employee lifecycle insights, allowing organizations to tell stories using the workplace metrics that matter most. 

Accessing Insights

Admins can access the Insights dashboard from the navigation menu in their Learn account.

Insights Dashboard Overview

Dashboard Items

Engagement Trends

What does this tell me, and why does it matter?

Definitions

Learning Activity: Total Invites + Total Starts + Total Completes

• Utilized to determine when your trainees are most active in starting and consuming Learning content

Non-Starts %: (Total Course Invites - Total Course Starts)/ Total Course Invites

• Represents the percentage of trainees who have been invited to a course but have yet to start the course. (Invited, but not Started)

Course Completion %: (Total Course Completes - Total Course Invites)/ Total Course Invites

• Represents the percentage of invited courses that also have been completed

Avg. Quarterly Completes: Total Course Completes/ # of Quarters in Time Frame

• The average # of completions per quarter based on the time frame selected

Course Completion Trends

What does this tell me, and why does it matter?

As an HR Leader, I want to see what courses are completed most often and how that correlates to course completion trends to understand better which courses are pervasive and where we have room to improve completion rates.

The Course Completion plotted visual portrays relationships among course invite volumes, completion rates, and total completion counts. Courses plotted in the top right corner have both high completion rates and high completion counts. Courses plotted in the top left may have high completion rates but smaller numbers of completions. The bubbles' size effortlessly portrays a course's pervasiveness - the number of employees invited to participate. 

Definitions

Total Completions: # of Courses with a completion date

• Represents the total number of completions per course within the selected time frame

Course Completion %: # of Course Attempts Completed / # of Course Invites

• Represents the rate of completion that trainees invited to a course complete the course in its entirety

Unique Trainee Count: Count of Trainee IDs per Course

• Represents the number of trainees invited to a particular course within the quarter
• Displayed in the varying size of each course bubble chart element

Trainee Leaderboard - Based on Learn Engagement Scores

What does this tell me, and why does it matter?

As an HR Leader, I want to know who among our employees is most engaged with Learn course content. A leaderboard offers an easy tool to promote learning engagement through public recognition of top participating employees.

Engagement Score is a Trakstar-calculated score combining several starts and the number of completes per employee to give a single number metric that compares active engagement in learning activities during a chosen time frame. 

Definitions

Total Starts: # of Courses with a start date

• Represents the total number of starts per course within the selected time frame

Total Completions: # of Courses with a completion date

• Represents the total number of completions per course within the selected time frame

Engagement Score: (# of Total Starts x 50%) + (# of Total Completes x 50%)

• Represents the relative active engagement of an employee compared to others

Most Engaged Courses/Most Engaged Groups - Based on Total Starts

As an HR Leader, I want to know which courses are most prevalent and which groups of trainees are most active in taking courses.

Similar to the Trainee Leaderboard, the Most Engaged Courses and Most Engaged Groups snapshots give top 3 lists that can be modified by time frame and used to portray activity by volume easily. These quick facts can recognize or inform understanding of prominent groups and coursework. 

Definitions

Total Starts: # of Courses with a start date

• Represents the total number of starts per course within the selected time frame

Engagement Score: (# of Total Starts x 50%) + (# of Total Completes x 50%)

• Represents the relative active engagement of an employee compared to others

As an HR Leader, I need visibility to course quality metrics and the ability to see course activity details month to month.

The KPI cards on the left display quality measurements (Course Completion %, Avg. Final Grade) and portray changes from last year to the current year. The middle number portrays the amount of change, and an up arrow indicates positive change or a down arrow indicates negative change. These KPI cards can be affected by changes to the Time Frame and Course Name filters, along with filter actions on the adjacent charts.

In addition, to quality KPIs, the Trainee Course Enrollment Summary table provides a detailed summary of enrollment activities for every month. In contrast, the Course Enrollment by Assigned Group chart portrays the composition of trainees by Group affiliation. 

Definitions

Course Completion % /Complete %: # of Course Attempts Completed / # of Course Invites

• Represents the rate of completion that trainees invited to a course complete the course in its entirety within the selected Time Frame

Avg. Final Grade: Sum of All Grades / # of Courses

• Reports the final grade on a scale of 0 to 100 for those course(s) that utilize grading as a course completion outcome within the Time Frame date picker’s selected time frame

Invited:Sum of Course Invitations Sent

• The number of attempt invites is grouped by the month/year of a course attempt’s invite date.

Started:# of Courses with a Start Date

• The total number of attempts starts grouped by the month/year of a course attempt’s invite date.

Missed Deadline:# of Courses with a Missed Deadline Date

• Total number of attempts that were completed but not completed before the expected due date grouped by the month/year of a course attempt’s invite date

Completed:# of Courses with a Completion Date

• The total number of attempts completed is grouped by the month/year of a course attempt’s invite date.

Active Training Time: Minutes module is open in Player / # of Courses Complete

• This data is available for all courses started or completed after Aug 31, 2022

Course Enrollment History

What does this tell me, and why does it matter?

As an HR Leader, I need a detailed report to investigate data at the trainee course attempt level.

While consuming insightful summary information is very important, HR administrators must have employee-level reporting to create lists for various purposes. Using filtering and sorting capabilities of the Course Enrollment History table, HR leaders can create lists of employees who have yet to complete required courses with approaching deadlines, or they can itemize trainees who have missed course deadlines and are out of compliance.  

Definitions

Days to Deadline: Course Completion Deadline Date - Current Date

• The difference between the course completion deadline and the current date is measured by several days. Days to Deadline will display a negative number if the deadline has passed.

Active Training Time: <strong>Time module is open in Player / # of Courses Complete</strong>

• This data is available for all courses started or completed after Aug 31 2022
• Active training time is displayed as Hours: Minutes: Seconds

Filtering Capabilities

Time Frame

The Time Frame filter allows you to pick from various options to filter the entire dashboard to reflect trends from a specific period.

Course Name

The Course Name filter allows you to search and pick single or multiple courses to filter the entire dashboard to reflect trends for specific course offerings.

Have any other questions?  We're here for you!  Reach out at learn@trakstar.com