Trakstar Learn Insights Dashboard Overview
Overview
Insights provides a modern analytics dashboard that helps organizations unlock key employee lifecycle insights using the workplace learning metrics that matter most. With interactive dashboards and visual reporting, administrators can identify learning trends, measure engagement, evaluate course performance, and investigate employee-level learning activity.
To learn more about Insights:
- Review the Quick Start Guide
- Complete the Insights eLearning course
- Continue reading this article for a detailed overview of the available dashboards and metrics
Want to learn more? Check out the quick start guide, take the eLearning course, or keep reading below!
Accessing Insights
Administrators can access Insights from the navigation menu within their Learn account.
Insights Dashboard Overview
The Insights dashboard is made up of several visualizations and reports that provide both high-level trends and detailed learning activity. Each section below explains what the dashboard displays, why it matters, and how the associated metrics are calculated.
Dashboard Items
Engagement Trends
Engagement Trends
What does this tell me, and why does it matter?
The Engagement Trends dashboard helps HR leaders understand how learning activity changes over time.
By combining a trend chart with an automated data narrative, the dashboard highlights quarterly patterns for:
- Course Invites
- Course Starts
- Course Completes
Organizing activity by quarter makes it easier to compare learning trends over time and identify seasonal patterns within your organization.
The narrative below the chart summarizes important observations, allowing HR leaders to quickly identify:
- When learning activity is highest
- Periods with lower learner engagement
- Where non-starts are most common
- When course completion is accelerating
These insights help organizations better understand employee learning behavior and identify opportunities to improve engagement.
Definitions
| Metric | Definition |
|---|---|
| Learning Activity | Total Invites + Total Starts + Total Completes. Used to determine when trainees are most active in starting and completing learning content. |
| Non-Starts % | (Total Course Invites − Total Course Starts) ÷ Total Course Invites. Represents the percentage of trainees who have been invited to a course but have not yet started it. |
| Course Completion % | Completed Course Attempts ÷ Course Invites. Represents the percentage of invited courses that have been completed. |
| Average Quarterly Completes | Total Course Completes ÷ Number of Quarters in the selected time frame. Displays the average number of course completions per quarter. |
Note: The original formula for Course Completion % appears to conflict with its accompanying definition. The definition indicates the intended calculation is Completed Course Attempts ÷ Course Invites.
Pro Tip
Click any quarterly bar in the chart to filter the remainder of the dashboard to that specific quarter.
Course Completion Trends
What does this tell me?
This visualization helps identify:
- Which courses are completed most often
- Which courses have the highest completion rates
- Which courses reach the largest audiences
Each bubble represents a course.
- Upper-right bubbles indicate high completion rates and high completion counts.
- Upper-left bubbles indicate high completion rates with fewer completions.
- Bubble size represents the number of invited learners.
Definitions
| Metric | Definition |
| Total Completions | Number of completed course attempts during the selected time frame. |
| Course Completion % | Completed Attempts ÷ Course Invites |
| Unique Trainee Count | Number of unique trainees invited to the course. Displayed by bubble size. |
Pro Tips
- Click a bubble to filter the dashboard for that course.
- Click the bubble again to remove the filter.
- Click a course name in the legend to filter the dashboard to that course.
Bubbles - Clicking on any plotted bubble point will select the specific course and filter other dashboard elements to focus on that specific course. Clicking a second time removes the filter.
Course Name Legend - Clicking the name of any course in the Course Name legend column will select the specific course and filter other dashboard elements to focus on that specific course.
Trainee Leaderboard - Based on Learn Engagement Scores
What does this tell me?
The Trainee Leaderboard highlights employees with the highest learning engagement.
This leaderboard helps organizations recognize highly engaged learners and encourage participation.
Engagement Score
Engagement Score is a Trakstar-calculated metric that combines course starts and completions into a single score.
Definitions
| Metric | Definition |
| Total Starts | Number of courses started during the selected time frame. |
| Total Completions | Number of completed courses during the selected time frame. |
| Engagement Score | (Total Starts × 50%) + (Total Completes × 50%) |
Most Engaged Courses & Most Engaged Groups
What does this tell me?
These widgets identify:
- The most active courses
- The most active learner groups
Both widgets display the Top 3 results for the selected time frame.
Definitions
| Metric | Definition |
| Total Starts | Number of courses started during the selected period. |
| Engagement Score | (Total Starts × 50%) + (Total Completes × 50%) |
Course Quality & Enrollment Metrics
What does this tell me?
The KPI cards display quality metrics including:
- Course Completion %
- Average Final Grade
Each KPI compares the current year with the previous year.
- The center value displays the amount of change.
- An upward arrow indicates improvement.
- A downward arrow indicates decline.
Additional dashboard components include:
- Trainee Course Enrollment Summary
- Course Enrollment by Assigned Group
These provide detailed enrollment activity by month and group.
Definitions
| Metric | Definition |
| Course Completion % | Completed Attempts ÷ Course Invites |
| Avg. Final Grade | Sum of Grades ÷ Number of Graded Courses |
| Invited | Total course invitations sent. |
| Started | Total course starts. |
| Missed Deadline | Completed after the assigned due date. |
| Completed | Total completed course attempts. |
| Active Training Time | Minutes the course remained open in the player ÷ Completed Courses. Available for courses started or completed after August 31, 2022. |
Pro Tips
- Click any month in the Enrollment Summary table to filter the dashboard.
- Click a segment of the Group Enrollment donut chart to filter all dashboard widgets by that learner group.
Course Enrollment History
What does this tell me?
Course Enrollment History provides employee-level reporting for individual course attempts.
Administrators can use filtering and sorting to:
- Identify learners approaching deadlines.
- Find learners who missed required training.
- Monitor compliance.
Definitions
| Metric | Definition |
| Days to Deadline | Deadline Date − Current Date |
| Active Training Time | Time the course remained open in the player. Displayed as Hours:Minutes. Available for courses started or completed after August 31, 2022. |
Questions? Reach out at learn@trakstar.com!