Duration Time Calculations

Trakstar Learn calculates training duration at the module, course, and account levels. Understanding how these values are calculated can help you interpret learner reports and training metrics more accurately.

How Duration Is Calculated

Duration is calculated using the following formulas:

Learn More About Training Duration Metrics

If you'd like to explore training duration metrics in more detail, review the Insights dashboard and the Average Active Training Time metric.

For additional information, see the Insights documentation.

Duration Calculation Limitations

There are a few scenarios where reported duration may not accurately reflect the amount of time a trainee was actively engaged with the course.

Trainees Leave a Module Open

If a trainee starts a module but leaves it open without logging out or completing it, Trakstar Learn continues measuring elapsed time.

Because the system cannot determine whether the trainee is actively using the course or has stepped away, the reported module duration may appear longer than the actual time spent learning.

Maximum Reported Duration

Module duration is capped at 24 days.

If a module remains open longer than this limit, the duration will display in Learn as:

596:31:23

This value represents the maximum duration that can be displayed in the user interface.

Best Practice

Courses with very large or lengthy modules are more likely to be affected by inflated duration times.

For the best learner experience and more accurate reporting, we recommend breaking large courses into smaller modules whenever possible. This approach aligns with learning and development best practices while also providing more meaningful duration metrics.